Due to an increased amount of support requests, our current response time has been increased up to 48 hours. Please accept our apologies for any inconvenience. Thank you very much for your patience while we’re working on clearing the backlog.
Before submitting a ticket, please make sure you’ve done the following:
- Make sure you are running the latest version of the theme and the latest version of WordPress.
- Check our documentation for the answer to your question.
- Disable any additional 3rd party plugins (plugins that don’t come with our theme) you may be using to see if it fixes the issue.